Inspire

Inspire is Quadient's customer communication management product. It lets companies create and send personalised messages across digital, mobile and print channels from one platform.

Quadient also sells finance automation, mail and parcel delivery tools, and Inspire sits within its communications range.

What Inspire offers

• Omnichannel design — builds communications for email, mobile and print.
• Journey mapping — uses mapping and analytics to find and remove customer pain points.
• Document preparation and delivery — automates assembling and sending physical and digital documents.
• Flexible hosting — can run in the cloud, as a managed service or on-premise.
• Invoice presentment — supports showing invoices and taking payment.

Who it works with

Enterprises and smaller businesses that manage large volumes of customer correspondence.

Key facts

• Vendor: Quadient
• Analyst mention: included in an IDC MarketScape assessment of cloud CCM applications, 2022