IFF Research

IFF Research is an independent social and market research agency that has worked since 1965. Its projects help public bodies and businesses base decisions on survey evidence, and it describes itself as a full-service agency.

Services

• Tailored research projects: study design adapted to each client's questions and target audience.
• Business omnibus: a regular business survey known as Business Spotlight.
• Customer satisfaction measurement: including work for social housing providers.
• National statistics and complex surveys: large-scale, methodologically demanding studies.

Who it works with

Its sector teams cover health and wellbeing, energy and environment, higher education, education and skills, regulation, business and enterprise, financial services, work and welfare, housing, transport, and crime and justice. Clients include government bodies, regulators, not-for-profits and businesses.

Key facts

• Founded: 1965
• Approach: combines research methods with sector knowledge, working as an extension of the client's own team
• Recognition: describes itself as award-winning