Contract Testing

Contract Testing is the product testing arm of Matrix Sciences Consumer Research, a company that has spent more than 30 years connecting manufacturers with ordinary consumers who try their products. Testing is its only line of work, and the fees come from the companies seeking feedback, not from the testers.

What Contract Testing offers

• Sensory product testing — group sessions where people taste, touch, smell or look at products and answer questions about them.
• Consumer panel recruitment — keeps a database of registered testers matched by location and demographics.
• New product feedback — gathers reactions to new products before or after launch for manufacturers.
• Category coverage — food, beverages, household goods and personal care products.

Who it works with

The firm works for manufacturers and major brands that want feedback from real consumers, and it recruits members of the public in its test areas to take part.

Key facts

• Parent: Matrix Sciences Consumer Research
• Experience: more than 30 years
• Specialism: product testing only