CodeTrack

CodeTrack is case management software for investigators, made by Progressive Solutions, Inc. (PSI), a US company that has built software for government since 1979. It lets investigators organise and protect data, assign cases and audit active investigations.

What CodeTrack offers

• Case organisation — keeps investigation data in one place and protects it.
• Case assignment — cases can be handed to named staff.
• Audit trail — active investigations can be audited.

Who it works with

PSI serves cities, counties and special districts across the United States. Its wider municipal range includes LicenseTrack for business licences, PaymentCentral, UtilityExplorer, PetTrack, AlarmTrack, ParkingTrack and BuildingTrack, grouped as the QuickServe suite.

Key facts

• Maker: Progressive Solutions, Inc.
• Serving government since: 1979
• Hosting: cloud hosting on Azure or AWS
• Resident portals: built to WCAG 2.1 AA