Retail Management Solutions

Retail Management Solutions is the listing for a facilities management platform from ServiceChannel, built for businesses that run many stores or restaurants. It brings maintenance requests, assets and outside contractors into one system so head office can see what is happening at every site.

What Retail Management Solutions offers

• Work order management — records and tracks repair requests across locations.
• Preventive maintenance — schedules upkeep so problems are caught early.
• Asset visibility — shows the condition of equipment at each site.
• Contractor sourcing — helps find and manage service providers by trade.
• Analytics and automation — uses data and AI features to support facilities decisions.

Who it works with

Facilities and store operations teams at multi-site brands, including retail and restaurant businesses.

Key facts

• Vendor: ServiceChannel.
• Approach: a single platform for all maintenance activity.