Littlefish Managed IT Services

Littlefish Managed IT Services, part of the Littlefish Group, runs IT support and cyber security for organisations that want to hand off day-to-day technology work. Its services are delivered from UK service centres that operate around the clock.

What Littlefish Managed IT Services offers

• Managed IT support — help desk and operations for staff, devices and hybrid working.
• Cyber security — a security operations centre plus managed detection and response.
• Cloud services — centralised management, security and backup for cloud environments.
• Data and AI — turning data held across systems into usable insight, with automation.
• Digital solutions — projects aimed at getting more from the Microsoft ecosystem.

Who it works with

The group serves organisations whose internal IT teams are stretched, and those facing security threats, hybrid working needs or data compliance duties under UK GDPR. Support is organised into dedicated engineer teams, called pods, assigned to each client.

Key facts

• Service hours: Support centres in the UK, staffed 24/7.
• Scale: The group says it supports over one million managed service users.
• Recognition: Described on its site as multi-award winning.
• First-contact resolution: Up to 90 percent, according to the site.