IntermixIT

We pay a flat rate and they respond within four hours for a general response—they respond quicker than that if we need them to And that's really the key

the response time

When you don't have a fulltime IT director on staff and folks have issues—they can't move on with their day until their issue is fixed And IntermixIT provides that to us

VP & CFO, The Foundation of Enhancing Communities

Get Fast, Dependable IT Support

There's nothing worse than waiting around for a technician to get back to you about a pressing issue That's why we focus on rapid response times for our clients

It's not enough to respond quickly—our technicians are ready to begin working on client support issues within an hour of receiving it We take pride in solving our clients issues quickly—the average time it takes to close a support ticket for our clients is less than three hours

• IT Solutions for Small Businessess
• Cybersecurity Trends for 2022
• Insider Threats Are on the Rise
• Building a Case for Outsourcing Your IT Support
• Guide to The Internet of Things
• 10 Work from Home Cybersecurity Tips

Our formula for IT support is simple.

Average Response in 15 Minutes

Staff Engagement in Less Than 1 Hour

Ticket Resolution in Less Than 3 Hours

Unlimited IT Support, Even Projects

No Extra Cost for Off-Hour Support

Flexible IT solutions. Superior customer experience.

Our award-winning CompleteIT managed IT services package offers comprehensive coverage that makes your life easy Just think of it as having your very own IT department Our remote and onsite IT support solves all your technical issues A virtual CIO (Chief Information Officer) guides you with IT strategy and new technology initiatives

• 24x7 support both onsite and offsite Data is the new currency of the digital transformation era making your sensitive business and customer data a prime target for a malicious data breach Small to mid-sized companies are a primary target

Remote workforces present an additional opportunity for cybercriminals Our cybersecurity company guards your data by using multiple layers of protection designed to thwart even the most sophisticated cyber-attack

Businesses are moving to cloud services for security and data protection, data modernization, cost, and performance 82% of companies cite cost savings by moving to cloud computing Your business can capitalize on the cloud by:

• Enabling data access from anywhere via desktop virtualization
• Enhancing security and disaster recovery
• Reducing software costs and installation
• Cloud services are always up to date with the latest hardware and software