designDATA

designDATA provides outsourced IT management from Washington, DC, with services shaped mainly around associations and nonprofits. It combines day-to-day helpdesk support with cloud management, security and training so that client staff can work safely from the office, home or the road.

What designDATA offers

• Managed IT services — helpdesk support, lifecycle management and regular planning meetings, with hardware available as a service.
• Data centre and cloud services — a private cloud of its own plus Azure and AWS services.
• Cybersecurity — identity management, incident response planning, CMMC assessments and a round-the-clock security operations centre.
• Productivity tools — Microsoft 365 management and business voice, with support for Google and other platforms.
• Apple enterprise support — managed services for Apple devices, including existing Jamf environments.
• Staff training — end-user training to improve productivity and security habits.

Who it works with

The firm focuses on associations, nonprofits and similar mission-driven organisations in the Washington, DC area.

Key facts

• Based in: Washington, DC, United States
• Cloud platforms: Azure and AWS
• Support hours: security operations centre runs 24/7