DataUnique Tecnologia

A private cloud for ERP systems in Brazil

DataUnique Tecnologia, which markets its service as DataUnique Cloud, is a Brazilian company that runs private cloud infrastructure for critical software, above all ERP systems built in a client-server design. Its cloud is built so that the application and its database sit side by side, which the company says keeps ERPs designed for a local network responsive. Clients buy hosting, database work, backups, security, monitoring and support as a single package.

Performance for client-server systems

The company names Winthor, Sankhya and Protheus among the ERPs it runs, along with legacy systems. It says that placing such systems in a generic cloud adds latency between the application and its database, which slows screens and routines. Its infrastructure is sized for each client's ERP and database.

Database administration and tuning

A team of trained database administrators looks after Oracle, PostgreSQL and SQL Server environments, with proactive management of the infrastructure. The Oracle services include high availability, tuning and optimization, and a review of licensing.

Servers, workstations and IT management

The company offers outsourced IT management, covering workstations and equipment, servers and applications, asset management and Microsoft licensing. Its infrastructure work includes Linux and Microsoft server solutions, server virtualization and data center operation.

Backup, security and monitoring

Cloud backup, corporate antivirus, and firewall, proxy and VPN protection are part of the offer, along with a security appliance the company calls DataWall. Its own real-time monitoring tool, DataMonitor, lets clients manage their IT environment from wherever they are, and monitoring runs around the clock. The company says its support team knows the ERPs it looks after, so that a call starts with a fix rather than with an explanation of what a routine does.

A typical client profile

The company describes its typical client as a distributor, a cash-and-carry wholesaler or a medium-sized manufacturer with a small IT team and a daily operation that depends on its systems. It says it has run Winthor, Sankhya, Protheus and Oracle environments for more than a decade.