Innovative Computers

Working from Metro Detroit, Innovative Computers provides IT support, cloud services, backup and custom programming, and says it aims to act as an extension of each client's business.

Hardware and operating system support for offices

The support work covers desktops and laptops, network switches, firewall support, wireless access points, servers, phone systems and asset management. The technicians also handle operating systems, client software and cell phones. The company says its technicians aim to go beyond routine support, whether that means saving a client money on hardware, keeping regular backups in place or delivering a strong uptime record for cloud services.

Network security, firewalls and wireless evaluation

Its network work covers network security, network firewalls, LAN and WAN security, and wireless network security, along with encryption and a wireless network evaluation. The company also does wiring, access control, home automation and surveillance camera installations, so that a building's network and its physical systems can be planned together.

Break-fix repair and hard drive recovery

Repair work is handled as break-fix service, with hardware repair for computers and hard drive recovery when data is at risk. The company treats repair as part of keeping a business running rather than a separate job, and it lists these services alongside its support work for ongoing clients.

Cloud hosting, remote desktop and email hosting

The cloud solutions include virtual private servers, remote desktop access, application servers, email hosting and web hosting. These let a client host parts of its IT off site.

Backup, disaster recovery and offsite redundancy

The backup work covers disaster data recovery, general data recovery, restoration testing and offsite redundancy, so that a client's data has a copy outside the building and the restore process has been tested before it is needed.

Custom web and mobile programming

The programming practice covers web development, custom programming, mobile apps and work across a range of platforms and languages. Process consulting sits alongside it, with process evaluation, problem identification and research into the applications a client should use to improve how its work gets done.