Buchanan Technologies

Buchanan Technologies is a managed IT services company that runs technology operations for businesses in the United States, Canada and other countries. It takes on help desk, application support and cloud work under service-level agreements. Its site names an Oracle Cloud focus and a mention in an analyst market guide for Oracle Cloud Infrastructure services.

Services

• IT outsourcing and help desk: round-the-clock support with service desk and infrastructure management.
• Managed applications: continuous support and monitoring of enterprise applications.
• Cloud services: Oracle Cloud work plus multi-cloud optimisation across Azure, OCI, Google Cloud and AWS.
• Field and remote support: on-site technicians across the US and Canada, with one team owning each ticket.
• IT staffing: contractors and flexible workforce options.

Clients

The company serves both growing organisations and enterprise clients. It says it has more than thirty years in operation.

Key facts

• Region: United States, Canada and international
• Operating history: over thirty years
• Delivery centres: more than eight worldwide, according to its own figures