BCS Is|IT

Technology that does not quite fit the way an organization works is the problem this IT services firm sets out to fix. It describes its approach as starting with an understanding of the client's business, then offering either a project-based engagement or a fully managed service, and it summarizes the idea as real partnerships and real solutions.

Managed IT, co-managed IT and consulting

The firm provides managed IT services and project consulting. Its site lists managed services, co-managed IT support for companies that already have staff, professional services, procurement, virtual CIO and virtual CISO services, cybersecurity and physical security. Day-to-day support includes a help desk where users open a ticket and receive a call or reply, available around the clock according to the company.

Work behind the help desk

Several specific services appear in its material. Preventative patch management keeps systems current so maintenance downtime can be scheduled rather than forced by an emergency. Infrastructure projects include reducing the number of physical servers, which lowers maintenance spending. Security and compliance support helps organizations meet audit and certification requirements through technology changes. The firm also helps teams that rely on collaboration move onto an industry-standard platform so clients and vendors stay connected.

Industries it names

BCS describes itself as a technology consultant and managed service provider for manufacturers in the Midwest, and it says it offers managed services and technology consulting for architecture, engineering and construction firms. It also serves educational institutions that have to run fast-changing technology environments with limited budgets, and organizations working under shrinking budgets and growing mandates. It calls its team nimble and responsive.

What it promises

The company says it wants to help clients reach digital transformation goals and take the guesswork out of IT infrastructure, and that its team is passionate about technology and combines expert knowledge with tailor-made solutions. The goal, as it puts it, is to help the business and its technology work in harmony, whether the client wants a single technology project or complete IT management.