AAG IT Services Ltd

AAG IT Services Ltd is a UK-based technology support company that manages IT systems, security and printers for organisations. It supports clients remotely or on site and states that its helpdesk responds within fifteen minutes.

What AAG IT Services offers

• Managed IT support — day-to-day management of technology, tools and third-party suppliers, with round-the-clock cover.
• Cyber security — proactive monitoring, vulnerability assessments and penetration testing.
• Compliance help — support towards Cyber Essentials Plus accreditation.
• Managed print service — supply and repair of printers, copiers and scanners, with supplies and software licences handled.
• Break and fix support — UK-based engineers who resolve faults on site.

Who it works with

The company serves organisations that want a single supplier accountable for their technology. Its managed print service is aimed at firms wishing to cut printing administration and waste.

Key facts

• Certifications: ISO 27001 and Cyber Essentials
• Response target: 15 minutes
• Support: UK helpdesk and engineers