
FocusPay Solutions
Kelley’s Tele-Communications

Our bright, and courteous virtual receptionists will ensure your business calls are answered or forwarded correctly to the right place, and tracked precisely in a timely and pleasant manner
Each answering service account will be customized to your business and clientele How would you like your calls answered? What are the best ways to answer your calls after-hours? Would you like us to send calls to a voicemail or directly to an employee? We can even customize responses for doctor offices, home health and legal offices
Treat Kelley’s, as an extension of your office personnel, we’ll ensure that the expectations you have of your internal staff will carry through to your virtual office
included in every plan Always a live person
Combine Live Services and Automated Voice Mail Services
Non-Urgent calls are routed to Voice Mail, urgent calls are routed to live agents for immediate assistance
with our bilingual receptionists Need our staff to access your Website for additional data or data entry?
to assist your callers
Update, move, and manage content with just a few clicks
Kelley’s Startel Secure messaging allows a HIPAA compliant format
Know when your messages to your colleagues are delivered & read
of when employees are late, absent, taking, or returning to work
included in every plan
Get the person you need, when you need it
your phone setup or phone vendor
web enabled online portal Your messages anytime, anywhere
for peak call flow, office closure and holidays
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