
Illumination Consulting
Iconic Workspaces
Please read this Privacy Policy carefully and revisit this page from time to time to review any changes that may have been made (We may amend this Privacy Policy at any time by posting the amended terms on this website All amended terms automatically take effect on the date set out in the posted Privacy Policy, unless otherwise specified ) WEBSITES COVERED BY THIS PRIVACY POLICY This Privacy Policy applies to all our websites and domains including all regional or country-specific sites (collectively the “Websitesâ€) The Websites may provide links to third-party websites for your convenience and information If you access those links, you will leave the Websites We do not control those sites or their privacy practices, which may differ from our own privacy practices This Privacy Policy does not cover any personal data that you choose to give to unrelated third parties We do not monitor or control the information collected by such sites or the privacy practices of any third parties, and we are not responsible for their practices or the content of their sites
TYPES OF INFORMATION WE COLLECT AND USE In this policy, “personal information†or “personal data†means information about an identifiable individual that is subject to protection under the law in the jurisdiction in which you reside In some jurisdictions, “personal information†or “personal data†will not include business contact information
The Websites collect information through a variety of different ways and for different purposes as follows If you choose to register with any of the Websites to receive updates from us, to manage your account and/or use our self-service portal, then you will be requested to provide contact information (name, address, telephone number, email address, a unique login name and password) We use this information pursuant to our legitimate business interests to provide our services and/or to contact you about the services on our site in which you have expressed interest
You also have the option to provide demographic information (such as type of business, size of business, locations, etc ) We use this demographic information to understand your needs and interests and to provide you a more personalized experience on our site The information is used by the group to process your orders, enable participation in promotions (subject to your marketing preferences) and so that we can provide our services to you
If we speak to you over the phone, you may provide us with personal data during the call Such calls may be recorded for training and quality purposes You will be informed at the outset of a call if it is to be recorded, giving you the opportunity to end the call if you are not comfortable with recording
If you visit our centres in which we have installed CCTV, we may record footage of you on our CCTV system
If we collect credit card information from you, we only use this information for payment processing and fraud prevention Credit card information and other similar sensitive personal data are not used for any other purpose by the group without your express consent We do not retain your credit card information after processing a payment unless you grant us permission to retain your credit card information for future purchases
We may be required to share information with third parties as a result of the applicable laws For example, we may be required to disclose information as a result of a court order, subpoena or warrant In addition, we may, subject to the applicable laws, voluntarily provide information in order to assist in a law enforcement investigation or where the disclosure is necessary to protect our systems, our business or the rights of others
We may also use your contact information to send you information about other group products and services, such as meeting rooms, virtual offices, offices, co-working and memberships subject to us having obtained your consent in accordance with the applicable laws If you do not want to receive these promotional announcements on an on-going basis, you can notify us to update your preferences (see ‘Your choices and Opting-Out’ below)
ELECTRONIC COMMUNICATIONS Once you register, we will send you a welcome email to verify your username and password We will also respond to your inquiries, provide services you request and manage your account We will communicate with you by email or telephone and will make every effort to honor your preference
Subject to the marketing preferences which you give us, we will also send you information on new products, services, special savings, promotions and general information If you do not want to receive this information, you can opt-out of receiving future mailings (see ‘Your choices and Opting-Out’ below)
Please note that we do not provide your email address to our business partners However, we may send you offers on behalf of our business partners – see "Types of information we collect and use" above for more details You can opt out from receiving email offers from us as described below
SHARING OF INFORMATION We contract with third-party service providers and suppliers to deliver complete products, services and customer solutions described above We may have to share your personal data with such third-parties in order to allow for the provision of requested products, services and customer solutions to you
We will only share your personal data in these ways in accordance with data protection legislation
CHILDREN’S PRIVACY We are committed to protecting the privacy needs of children and we encourage parents and guardians to take an active role in their children’s online activities and interests We do not knowingly collect information from children under the age of 18, and we do not target our websites to children under 18
ACCESS TO AND ACCURACY OF YOUR INFORMATION AND YOUR OTHER RIGHTS In certain jurisdictions, notably in the UK and those in the EEA, in certain circumstances you have the following rights: a right of access; a right of rectification; a right of erasure; a right to restrict processing; a right of data portability; and a right to object These rights may be limited, for example, if fulfilling your request would reveal personal data about another person or breach the privacy rights of others, or if you ask us to delete information which we are required by law to keep or have compelling legitimate interests in keeping To exercise any of these rights, please contact info@iconicworkspaces com If you have unresolved concerns, you have the right to make a complaint to the data protection supervisory authority where you live, work or where you believe a breach may have occurred
KEEPING YOUR INFORMATION SECURE We do not guarantee or warrant the security of our servers nor can we guarantee that information you supply through the Website will not be intercepted while being transmitted over the Internet We follow generally accepted industry technical standards to protect the personal data submitted to us, both during transmission and once we receive it When you enter sensitive information (such as credit card information) on our registration or order forms, we encrypt that information using secured socket layer technology Where we process personal information for marketing purposes or with your consent, we process the data until you ask us to stop and for a short period after this (to allow us to implement your requests) Where we process personal information in connection with performing a contract or providing a service, or for a competition, we keep the information for 6 years (except for financial information, which we keep for 10 years) from your last interaction with us We keep recordings of telephone calls and CCTV recordings for relatively short periods of time, as determined in accordance with our internal compliance procedures implemented from time to time
BUSINESS TRANSITIONS In the event that we go through a business transition, such as a merger, acquisition by another company or sale of all or a portion of our assets, your personal information will likely be among the assets transferred
TERMS AND CONDITIONS If you choose to visit our Websites, your visit and any dispute over privacy is subject to this Privacy Policy and our Terms and Conditions, including, but not limited to, disclaimers of warranty, limitations of liability, and arbitration of disputes If you have any questions regarding our use of your personal data please email info@iconicworkspaces com
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