Centratel

Your first step? Check our Business Specialties to see if we specialize in your particular industry or profession.

* The Highest Quality Telephone Answering Service in the United States

Our most recent Customer Reported Error Rate (January through March, 2023) was 1 customer-reported error for every 9,457 message transactions processed That’s a statistic far superior to any other answering service in the United States

Extremely rare for an answering service, we have a fully redundant operation Should our offices be evacuated for any reason, your service will not be interrupted

We don’t ask for long-term contracts This is a philosophical issue If your telephone answering service is a good value, you will choose to continue each month

100% U.S. Based Operations

All of Centratel’s Telephone Service Representatives (TSRs) are located right here in the U S

“For 38 years we’ve been delivering superb quality call-capture and message dispatch for select professions and businesses ” — Sam Carpenter – Founder, President

24/7 Business Answering Service

Heatwave or snowstorm, our agents will provide your HVAC business with the highest quality phone coverage, 24/7/365 In no time at all and at minimum cost, we’ll become a trusted part of your operation

Dr. R.C., pathologist,

Portland, Or. “Terrific Every contact I have had with (Centratel) staff has been absolutely professional – a ‘ten’ in my book I have used medical answering services for 15 years and this is the best experience I have ever had ” “I’m very impressed with your operation Our last answering service (which was our second bad service) was such a disaster I thought I’d never again feel comfortable with an answering service But with Centratel we feel very confident our rotation will be handled properly Thanks so much ”

J.R., owner, property management company, Pepperpike, OH

“Fantastic! You have taken a huge weight off my shoulders Thanks everyone!”

S.H., owner, HVAC company,

Gurnee, Il. “Since switching to your answering service seven months ago, we have not encountered a single problem or complaint from even one customer All operators are extremely polite and professional It’s a pleasure working with you Keep up the good work!” Read the Centratel blog You will find info and best practices on how we can handle your business

Using a 24/7 High Quality Answering Service for Your Hospice

READ MORE USING A 24/7 HIGH QUALITY ANSWERING SERVICE FOR YOUR HOSPICE

After-hours Customer Service for your 24/7 Veterinary Office

READ MORE AFTER-HOURS CUSTOMER SERVICE FOR YOUR 24/7 VETERINARY OFFICE

• The Difference Between an Answering Service and a Call Center Address: 141 NW Greenwood Ave Suite 200 Bend, Oregon 97703