Call 24

Call 24 is a telephone answering service that takes calls for businesses whenever they are unavailable. It has also added telephone interpreting, connecting callers with interpreters in a wide range of languages.

What Call 24 offers

• Call answering — calls taken at any hour for many different companies.
• Secure messaging — messages passed on through a system that the service describes as compliant with health privacy rules.
• Telephone interpreting — interpreters by phone in over 200 languages.
• Referral credits — an account credit for referred customers who sign up.

Who it works with

The interpreting service is offered to business clients, hospital patients, government agencies and emergency calls. The interpreters are tested and rated for proficiency and medical terminology.

Key facts

• Availability: interpreters are reachable at any time of day
• Connection time: under thirty seconds to reach an interpreter
• Compliance: describes its processes as meeting HIPAA, HITECH and Joint Commission requirements