Business Connections

Business Connections runs a telephone answering service staffed by live receptionists day and night. It says it has helped businesses since 1949. Calls can go straight to its receptionists, or roll over to them after three rings if the client cannot answer.

Products and services

• Live answering: receptionists who greet callers using a wording chosen by the client.
• Call handling: warm transfers to the client, message taking and handoff to voicemail.
• Message delivery: messages sent by email or text, with a transcript for records.
• Call forwarding: routing calls to the answering team.
• Trial period: a week of answering with no card, deposit or obligation.

Clients

Professionals and trades including law firms, medical, dental and mental health practices, veterinary clinics, consultants, aviation, plumbing, roofing, flooring and heating and cooling contractors. It also serves people who cannot afford a receptionist or who lose calls while on the phone.

Key facts

• Staffing: all day, every day
• Set-up: stated as needing no deposit