Answer.co.uk

Answer.co.uk is a UK virtual receptionist and call answering service. It says it is the longest-running service of its kind in the country, with more than forty years in business, and describes itself as the original usage-based provider. Calls are answered by people in the company's own office, in the client's company name.

What Answer.co.uk does

• Usage-based call answering: sign up online and go live within minutes, with each call captured as name, number, company and a clear message.
• Call diversion: clients divert their line to a London number the firm supplies.
• Message delivery: by email, by SMS or through an online portal.
• Out-of-hours answering: a specialism, for support lines that must be covered at any time.
• AI receptionist: an automated alternative to live handling.
• Upgraded service: a fuller option that takes more information or transfers calls.

Clients

Small businesses, start-ups and growing teams.

Key facts

• Availability: 24 hours a day, every day
• Operators: UK-based, no outsourcing or bots for live calls