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Artificial Intelligence Company

Avaamo

Conversational AI company whose voice platform automates and supports contact centre calls for large enterprises

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About Avaamo

Avaamo is a software company working in conversational artificial intelligence. It began as a builder of enterprise chat and voice interfaces and now sells a contact centre platform built around voice.

What Avaamo offers

  • AI Operator — answers calls in place of a traditional phone menu, identifies the caller and resolves requests before an agent is needed.
  • Agent assist — live coaching for human agents during difficult or sensitive calls.
  • Call scoring — automatic review of every call against a company's quality criteria.
  • Conversation analytics — questions asked in plain English about what drives customer experience.
  • Enterprise connectors — links to more than 150 enterprise systems.

Who it works with

Large organisations in sectors such as healthcare, automotive and insurance, handling customer service queries by voice.

Key facts

  • Compliance: encryption of data, PCI, FINRA and HIPAA
  • Patents: seven, according to its earlier profile
  • Founders: people from TIBCO, SAP, Siebel and Apple

Profile written by TrustList from the business's own published information, Oct 2026.

Categories & features

Rankings

As of 2026-10-06. Organic ranks only; sponsored placements are never ranks.

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