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24/7 (Live Rep)
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OCR
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Convert to PDF
Image Pre-processing
Metadata Extraction
Multiple Output Formats
Zone Selection Tool
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Forms Management
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Quality Assurance Management
Complaint Classification
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Customer Complaint Tracking
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Case Management
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Email Integration
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IT Asset Management
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Macros/Templated Responses
Real-time Chat
Multi-Channel Communication
Service Level Agreement (SLA) Management
Social Media Integration
Document Storage
Knowledge Base Management
Remote Access/Control
Review Management
Review Request
Social Sharing
Dashboard
Sentiment Analysis
Response Management
Campaign Management
Review Monitoring
Negative Feedback Management
Review Notification
Data Mining
Machine Learning
Data Visualization
Data Extraction
Statistical Analysis
Predictive Modeling
Fraud Detection
Linked Data Management
Semantic Search
Text Mining
Text Mining
Sentiment Analysis
Predictive Modeling
Text Analysis
Boolean Queries
Document Filtering
Graphical Data Presentation
Language Detection
Summarization
Tagging
Taxonomy Classification
Topic Clustering
Artificial Intelligence
Process/Workflow Automation
Predictive Analytics
For Sales
Chatbot
Multi-Language
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Virtual Personal Assistant (VPA)
Conversational AI Platform
Speech Synthesis
Sentiment Analysis
Reporting/Analytics
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Multi-Channel Communication
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Contextual Guidance
For Developers
Intent Recognition
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Deep Learning
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Document Classification
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ML Algorithm Library
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Self-Learning
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Mobile Access
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Remote Control
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CMDB
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Interactive Content
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Android
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iPhone / iPad
Data Entry
Abbreviation Detection
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Mis-Keyed Variation Detection
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Customer Experience
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Shared Inboxes
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Content Syndication
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Discussion Boards
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Cataloging/Categorization
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Ad Hoc Reports
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Publishing / Sharing
Scorecards
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Trend / Problem Indicators
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Learner Portal
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Training Companies
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Webinars
Documentation
eCommerce
Not Offered
Built in LMS
Academic/Education
Asynchronous Learning
Blended Learning
Built-in Course Authoring
Corporate/Business
Data Extraction
Email Address Extraction
IP Address Extraction
Image Extraction
Phone Number Extraction
Pricing Extraction
Web Data Extraction
Disparate Data Collection
Document Extraction