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24/7 (Live Rep)
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OCR
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Convert to PDF
Image Pre-processing
Metadata Extraction
Multiple Output Formats
Zone Selection Tool
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Query Builder
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Complaint Management
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Forms Management
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Feedback Management
Survey Management
Quality Assurance Management
Complaint Classification
Corrective Actions (CAPA)
Customer Complaint Tracking
Issue Tracking
Case Management
Routing
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Workflow Configuration
Call Center Management
Network Monitoring
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Email Integration
Interaction Tracking
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Macros/Templated Responses
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Service Level Agreement (SLA) Management
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Document Storage
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Remote Access/Control
Review Management
Review Request
Social Sharing
Dashboard
Sentiment Analysis
Response Management
Campaign Management
Review Monitoring
Negative Feedback Management
Review Notification
Data Mining
Machine Learning
Data Visualization
Data Extraction
Statistical Analysis
Predictive Modeling
Fraud Detection
Linked Data Management
Semantic Search
Text Mining
Text Mining
Sentiment Analysis
Predictive Modeling
Text Analysis
Boolean Queries
Document Filtering
Graphical Data Presentation
Language Detection
Summarization
Tagging
Taxonomy Classification
Topic Clustering
Artificial Intelligence
Process/Workflow Automation
Predictive Analytics
For Sales
Chatbot
Multi-Language
For Healthcare
For eCommerce
Virtual Personal Assistant (VPA)
Conversational AI Platform
Speech Synthesis
Sentiment Analysis
Reporting/Analytics
Live Chat
Multi-Channel Communication
Chatbot
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Contextual Guidance
For Developers
Intent Recognition
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Speech Recognition
Deep Learning
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Document Classification
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ML Algorithm Library
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Remote Control
Incident Management
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CMDB
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Interactive Content
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Email Distribution
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On-Demand Communications
Personalization
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IVR
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Phone Key Input
Survey Management
Text to Speech
Voice Customization
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Configurable Alerts
Impact Scoring
Influencer Tracking
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Dashboard
Deployment
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Web-Based, Cloud, SaaS
iPhone / iPad
Data Entry
Abbreviation Detection
Data Capture and Transfer
Data Duplication
Data Entry Verification
Data Retrieval
Image Capture
Mis-Keyed Variation Detection
Phonetic Variation Detection
Customer Experience
Dashboard
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Routing
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Canned Responses
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Data Recovery
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Queue Management
Shared Inboxes
Signature Management
Spam Blocker
Customer Engagement
Communication Management
Community Management
Content Syndication
Feedback Collection
Analytics
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Gamification
Live Chat
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Full Text Search
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Discussion Boards
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Cataloging/Categorization
Decision Tree
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Ad Hoc Reports
Key Performance Indicators
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Publishing / Sharing
Scorecards
Strategic Planning
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Learner Portal
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Training Companies
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Webinars
Documentation
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Not Offered
Built in LMS
Academic/Education
Asynchronous Learning
Blended Learning
Built-in Course Authoring
Corporate/Business
Data Extraction
Email Address Extraction
IP Address Extraction
Image Extraction
Phone Number Extraction
Pricing Extraction
Web Data Extraction
Disparate Data Collection
Document Extraction