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Text Mining:Graphical Data Presentation
Service Desk:SLA Management
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24/7 (Live Rep)
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OCR
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Convert to PDF
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Quality Assurance Management
Complaint Classification
Corrective Actions (CAPA)
Customer Complaint Tracking
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Review Monitoring
Negative Feedback Management
Review Notification
Data Mining
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Data Extraction
Statistical Analysis
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Fraud Detection
Linked Data Management
Semantic Search
Text Mining
Text Mining
Sentiment Analysis
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Text Analysis
Boolean Queries
Document Filtering
Graphical Data Presentation
Language Detection
Summarization
Tagging
Taxonomy Classification
Topic Clustering
Artificial Intelligence
Process/Workflow Automation
Predictive Analytics
For Sales
Chatbot
Multi-Language
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Virtual Personal Assistant (VPA)
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Speech Synthesis
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CMDB
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Android
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iPhone / iPad
Data Entry
Abbreviation Detection
Data Capture and Transfer
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Data Entry Verification
Data Retrieval
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Mis-Keyed Variation Detection
Phonetic Variation Detection
Customer Experience
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Whitelisting/Blacklisting
Data Recovery
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Shared Inboxes
Signature Management
Spam Blocker
Customer Engagement
Communication Management
Community Management
Content Syndication
Feedback Collection
Analytics
Video Content
Gamification
Live Chat
Churn Management
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Collaboration
Full Text Search
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Discussion Boards
Knowledge Base Management
Cataloging/Categorization
Decision Tree
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Ad Hoc Reports
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Publishing / Sharing
Scorecards
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Learner Portal
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Training Companies
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Built in LMS
Academic/Education
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Built-in Course Authoring
Corporate/Business
Data Extraction
Email Address Extraction
IP Address Extraction
Image Extraction
Phone Number Extraction
Pricing Extraction
Web Data Extraction
Disparate Data Collection
Document Extraction