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Convert to PDF
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Multiple Output Formats
Zone Selection Tool
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Network Monitoring
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Reporting/Analytics
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Self Service Portal
Email Integration
Interaction Tracking
IT Asset Management
Customizable Branding
Macros/Templated Responses
Real-time Chat
Multi-Channel Communication
Social Media Integration
Service Level Agreement (SLA) Management
Document Storage
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Review Monitoring
Negative Feedback Management
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Data Mining
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Data Extraction
Statistical Analysis
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Fraud Detection
Linked Data Management
Semantic Search
Text Mining
Text Mining
Sentiment Analysis
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Text Analysis
Boolean Queries
Document Filtering
Graphical Data Presentation
Language Detection
Summarization
Tagging
Taxonomy Classification
Topic Clustering
Artificial Intelligence
Process/Workflow Automation
Predictive Analytics
For Sales
Chatbot
Multi-Language
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For eCommerce
Virtual Personal Assistant (VPA)
Deep Learning
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Document Classification
Image Segmentation
ML Algorithm Library
Model Training
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Self-Learning
Visualization
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Mobile Access
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Remote Control
Incident Management
Change Management
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Procurement Management
CMDB
Customer Communications Management
Interactive Content
Chat / Messaging
Email Distribution
Batch Communications
On-Demand Communications
Personalization
Content Management
Template Management
Video Content
Multi-Channel Communication
Print Management
IVR
Call Routing
Multiple Scripts
Phone Key Input
Survey Management
Text to Speech
Voice Customization
Voice Mail
Call Center
Call Logging
Call Recording
Social Media Monitoring
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Customer Engagement
Audience Segmentation
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Configurable Alerts
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Phonetic Variation Detection
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Speech Synthesis
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Intent Recognition
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Content Syndication
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Learner Portal
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Certification Management
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Training Companies
In Person
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Built in LMS
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Blended Learning
Built-in Course Authoring
Corporate/Business
Data Extraction
Email Address Extraction
IP Address Extraction
Image Extraction
Phone Number Extraction
Pricing Extraction
Web Data Extraction
Disparate Data Collection
Document Extraction
Customer Experience
Dashboard
Sentiment Analysis
Analytics
Predictive Analytics
Negative Feedback Management
Multi-Channel Data Collection
Knowledge Management
Survey/Poll Management
Customer Segmentation
Text Analysis