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Supports Parallel Execution
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Unicode Compliance
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Customizable Dashboard
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Predictive Analytics
Ad Hoc Reports
Key Performance Indicators
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Ad hoc Analysis
Consolidation / Roll-Up
Qualitative Analysis
Quantitative Analysis
Scorecarding
Business Management
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Billing & Invoicing
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Training Management
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Idea Management
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Self Service Portal
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Cataloging/Categorization
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Intranet
Content Management
Search
Calendar Management
Policy Management
Activity/News Feed
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Knowledge Base Management
Wiki
Help Desk
Reporting/Analytics
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Interaction Tracking
Customizable Branding
Real-time Chat
Social Media Integration
Document Storage
Knowledge Base Management
Remote Access/Control
Ticket Management
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Network Monitoring
Alerts / Escalation
Automated Routing
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IT Asset Management
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Multi-Channel Communication
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Corrective and Preventive Actions (CAPA)
Exceptions Management
Legal Risk Management
Predictive Analytics
Reputational Risk Management
Response Management
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Customizable Dashboard
Data Source Connectors
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KPIs
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HIPAA Compliant
Archiving & Retention
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Surveys & Feedback
Incident Management
Audit Management
Compliance Tracking
Controls Testing
Environmental Compliance
FDA Compliance
ISO Compliance
OSHA Compliance
Sarbanes-Oxley Compliance
IT Project Management
Task Management
Resource Management
Time & Expense Tracking
Status Tracking
Issue Management
Portfolio Management
Milestone Tracking
Prioritization
Percent-Complete Tracking
Supports Scrum
Requirements Management
Bug Tracking
Product Roadmapping
Supports Agile
Testing / QA Management
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Online
24/7 (Live Rep)
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Corporate/Business
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Certification Management
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Training Companies
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iPhone / iPad