Its Pty, Inc

ITS Pty, Inc is a customer service outsourcing business. Its profile describes work built around long-term relationships between its clients and their customers, with high operational efficiency. The business frames customer service as a way to set a client apart from competitors and reinforce its image.

Products and services

• Customer service: responding to customer questions and problems.
• Outsourced contact centre work: programmes delivered through its own network.
• Relationship building: aims to create strong and lasting bonds between clients and their customers.

Customers and markets

Its job openings are advertised for English and Spanish speakers, so the service is aimed at companies whose customers use either language.

Key facts

• Languages: English and Spanish
• Service: Outsourced customer care