ARES

ARES is a call centre operating from the centre of Wien, taking on customer service work for companies that prefer to hand it to an outside team. It handles phone and office services for client firms, and it says it is happy to run projects at international level as well as at home in Austria.

Services

• Call centre services: handling customer calls on behalf of client companies.
• Customer care: service-focused support aimed at keeping a client's own customers satisfied.
• Office and telephone service: outsourced office tasks alongside phone handling.
• Project management: a project manager works with each new client to shape the service around its requirements while keeping costs in check.

Who it serves

Businesses that need flexible outsourced customer support, whether they operate locally or across borders. The firm stresses that competition in customer care is tough and positions itself as a dependable partner for handling it.