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BPO Service Company

Alight Solutions

Benefits administration, health, wellbeing and retirement services for large employers

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About Alight Solutions

Alight Solutions focuses on benefits administration for employers. It combines human capital services, benefits administration and cloud technology so that organisations can run workplace benefits through one platform.

What Alight Solutions offers

  • Alight Worklife platform — a cloud platform that unifies benefits and HR tools, with open architecture for integrating more than 600 of them.
  • Health and wellbeing — benefits support covering health, wellbeing and absence management.
  • Retirement benefits — administration of employer retirement programmes.
  • AI support — an AI engine called Alight LumenAI that personalises the employee experience and automates routine tasks.
  • Expert guidance — access to benefits experts, advisors and counsellors for employee questions.

Who it works with

The company says it serves a majority of the Fortune 100 and many Fortune 500 firms, and administers benefits for tens of millions of people and their families.

Key facts

  • Focus: single-minded concentration on benefits administration.
  • Scale: about 180 million interactions handled annually, according to its website.

Profile written by TrustList from the business's own published information, Oct 2026.

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