Idiro Analytics

• Identification of business problems and opportunities that can be addressed using AI, with a particular focus on quick-wins to help win internal support and buy-in
• Defining objectives and metrics for measuring success
• Current capability assessment (data, technology, skills, processes and organisational culture and readiness
• Identification of appropriate relevant use cases
• Drafting of implementation plan including KPIs / success metrics
• Selling the vision within the organisation to key stakeholders

Once an organisation has put in place an AI strategy they engage Idiro to help them implement it This can range from building and deploying AI solutions through to helping the organisation build their own in-house AI team

• Building and deploying AI models to address specific business problems
• Monitoring of AI model performance and tuning/optimising when required
• Building data pipelines and ETL processes to feed into AI models
• Helping organisations build their own inhouse AI team including recruiting, interviewing and onboarding
• Assisting in identifying and implementing AI technology infrastructure and tools
• Training of staff and provision of fallback support
• Model auditing & optimisation (predictive accuracy, ETL and bias detection)
• Customer churn and  cross sell / up sell predictive modelling
• Channel attribution modelling (for digital marketing)
• Tableau, Power BI, Qlik
• MS Azure + tools

Your digital transformation is incomplete without a data strategy

The digital future is upon us and harnessing the power of data begins with an outcome-driven data strategy that is aligned with business strategy That may be obvious, yet a majority of businesses are failing to exploit the volumes of data they have collected No business can leverage the competitive advantage of data analytics or artificial intelligence / machine learning without a business-wide data strategy framework

Developing the optimal data strategy for a business requires the identification of the right data assets, data governance and the adoption of a data-driven culture within the company There is no playbook – each business has to take a long hard look at their strategic and business objectives and undertake their own data journey With the help of the right partner, data can become a business’ most valuable business asset Here’s how

Predicting behaviours of humans and systems

Are you fully unlocking the value you hold in your customer data? Our clients are among the most forward-thinking organisations in the world, exceeding their commercial KPIs with the wealth of data they naturally collect

They increase revenues, retain customers, transform their customer experience, and achieve higher NPS scores All this is happening while they also reduce the cost of serving their customers

We use the latest advances in AI and Machine Learning to predict customer behaviour and recommend the optimal intervention for each individual human We do the same with systems because the way data flows in your company has an impact on your business too

Where’s the proof? In the numbers Helping our customers unlock the value of their data has resulted in an ROI of up to 700%

Are you ready to learn more?

What our clients say:

Delivering data-driven customer experience strategies with advanced analytics