Whatfix

Whatfix is a digital adoption platform. It places guidance directly inside business software so that employees can complete tasks without searching for separate help. Enterprises use it to get more value from the applications they have already bought.

What Whatfix offers

• In-app guidance — step-by-step flows, smart tips, pop-ups and task lists shown while a person works.
• Hands-on simulation training — practice environments that let staff learn a process before using it live.
• Self-service support — help delivered in context, meant to cut the number of support tickets raised.
• Analytics — measures of engagement, friction points and workflow performance, used to refine the guidance over time.
• Content governance — approvals, quality checks, version control, rollback and controlled releases.

Who it works with

The platform is built for enterprise teams and can be deployed across web, desktop and mobile applications.

Key facts

• Product category: digital adoption platform
• Deployment: web, desktop and mobile apps