Dot IT Services

Dot IT Services, which presents itself as DOT IT, fixes IT problems for businesses and builds the websites, apps and software they depend on. Its engineers look at what is not working, propose a direct fix and then carry it out, with a security-first approach and simple pricing.

What Dot IT Services offers

• Website development — business sites built to bring in leads, including mobile-friendly online ordering.
• Custom apps and software — bespoke development for specific business needs.
• IT problem-solving — diagnosing technical issues and upgrading or optimising systems.
• Security — measures to protect a client's business systems.
• Logo and poster design — graphic design for branding and marketing.

Who it works with

The firm serves small business owners; client comments on its earlier site came from a steel business and a trading company whose customers now order online.

Key facts

• Approach: analyse the problem, propose a fix, then deliver it
• Track record: still supports its very first business client