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Broadly

AI software platform helping local service businesses gather reviews, capture leads and book more jobs

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About Broadly

Broadly is software for local service firms such as garages, home services, pet care, law firms and dental practices. It combines review management, lead capture and customer messaging in one platform, with AI assistants that answer enquiries and reply to reviews.

What Broadly offers

  • Review management — automatic review requests and AI replies to reviews on several sites.
  • Lead capture — a web chat assistant that answers visitors' questions and collects contact details.
  • Local search visibility — a grid view of local search rankings with keyword suggestions.
  • Listings management — keeps business details current on more than 40 directories, including Google Maps and Nextdoor.
  • SMS and scheduling — texting with customers and live calendar booking.
  • Ad reporting and payments — campaign figures in one dashboard, plus invoicing and payments.

Who it works with

Broadly is built for local service businesses in sectors such as automotive, home services, pet services, law and dentistry.

Key facts

  • Users: more than 6,000 local businesses, according to its earlier website
  • Data partners: Neustar/Localeze, Foursquare and Data Axle

Profile written by TrustList from the business's own published information, Sep 2026.

Categories & features

Rankings

As of 2026-10-05. Organic ranks only; sponsored placements are never ranks.

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