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The server you are on runs applications in a very specific way in most cases The server generally expects files and directories be owned by your specific user cPanel user If you have made changes to the file ownership on your own through SSH please reset the Owner and Group appropriately

File and Directory Permissions

The server you are on runs applications in a very specific way in most cases The server generally expects files such as HTML, Images, and other media to have a permission mode of 644 The server also expects the permission mode on directories to be set to 755 in most cases

(See the Section on Understanding Filesystem Permissions ) Note: If the permissions are set to 000, please contact our support team using the ticket system This may be related to an account level suspension as a result of abuse or a violation of our Terms of Service

In the htaccess file, there may be rules that are conflicting with each other or that are not allowing an IP address access to the site

If you would like to check a specific rule in your htaccess file you can comment that specific line in the htaccess by adding

to the beginning of the line

You should always make a backup of this file before you start making changes

For example, if the htaccess looks like Then try something like this Our server administrators will be able to advise you on how to avoid this error if it is caused by process limitations Please contact our Live Support or open a Ticket Be sure to include the steps needed for our support staff to see the 403 error on your site

The first character indicates the file type and is not related to permissions The remaining nine characters are in three sets, each representing a class of permissions as three characters The first set represents the user class The second set represents the group class The third set represents the others class

Each of the three characters represent the read, write, and execute permissions:

• r if reading is permitted, - if it is not
• w if writing is permitted, - if it is not
• x if execution is permitted, - if it is not

The following are some examples of symbolic notation:

• -rwxr-xr-x a regular file whose user class has full permissions and whose group and others classes have only the read and execute permissions
• crw-rw-r-- a character special file whose user and group classes have the read and write permissions and whose others class has only the read permission
• dr-x------ a directory whose user class has read and execute permissions and whose group and others classes have no permissions

Another method for representing permissions is an octal (base-8) notation as shown This notation consists of at least three digits Each of the three rightmost digits represents a different component of the permissions: user, group, and others

Each of these digits is the sum of its component bits As a result, specific bits add to the sum as it is represented by a numeral:

• The read bit adds 4 to its total (in binary 100),
• The write bit adds 2 to its total (in binary 010), and
• The execute bit adds 1 to its total (in binary 001)

These values never produce ambiguous combinations each sum represents a specific set of permissions More technically, this is an octal representation of a bit field – each bit references a separate permission, and grouping 3 bits at a time in octal corresponds to grouping these permissions by user, group, and others

How to modify your .htaccess file

The htaccess file contains directives (instructions) that tell the server how to behave in certain scenarios and directly affect how your website functions

Redirects and rewriting URLs are two very common directives found in a htaccess file, and many scripts such as WordPress, Drupal, Joomla and Magento add directives to the htaccess so those scripts can function

It is possible that you may need to edit the htaccess file at some point, for various reasons This section covers how to edit the file in cPanel, but not what may need to be changed (You may need to consult other articles and resources for that information )