Best Practice

Best Practice is a business consulting firm that works in Polish and helps companies grow by streamlining how they operate. It reviews what is working in a business, removes what is not, and puts in place processes and tools chosen for the results they produce, such as stronger sales, smoother customer service and less wasted effort.

What Best Practice offers

• Process audits — reviews and optimisation of business processes, starting with a diagnostic consultation for production and other areas.
• Strategy and development — growth strategies tailored to each company, meant to work over both short and long horizons.
• Customer experience audit — a CX 360 review of how customers experience the business.
• Marketing consultations — a starter marketing consultation package for firms getting their marketing going.
• Brand building — work to strengthen brands, customer loyalty and competitive position.
• IT support processes — setting up support teams and processes based on ITIL practice, along with management by objectives rollouts.

Who it works with

The consultancy says its methods have been applied in both small and large companies. Client comments mention raising a company's value ahead of its sale.

Key facts

• Language: Polish
• Named consultant: Paweł Starosta
• Methods: ITIL, management by objectives and CX 360 audits