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Web Analytics Software

Chatmeter

Reputation and listings management software for multi-location brands and agencies, now part of Alchemer

  • Review Request
  • Gamification
  • Data Visualization
  • Geocoding
  • +34 more
Chatmeter cover

About Chatmeter

Chatmeter is a reputation management product for brands with many locations and for agencies serving them. Its site now says it has joined Alchemer, whose platform brings the tool into a wider customer feedback service.

Main features

  • Review management: read and answer reviews on Google, Yelp, Facebook and other channels.
  • Listings management: keeps location details accurate across search engines, maps and directories.
  • Local pages: search-friendly landing pages for each store.
  • Social media tools: write, schedule and publish posts.
  • Analytics Studio: reports on rankings, reputation scores and competitors.

Customers and markets

The software is designed for growing brands with multiple sites, from a couple of dozen stores to many thousands, and for the agencies that run their online presence.

Key facts

  • Owner: Now part of Alchemer
  • Directories covered: More than 70
  • Support: A dedicated service team

Profile written by TrustList from the business's own published information, Sep 2026.

Categories & features

  • Review Request
  • Gamification
  • Data Visualization
  • Geocoding
  • Geofencing
  • Location Tracking
  • Social Media Metrics
  • Review Generation
  • Review Monitoring
  • Review Notification
  • Social Media Monitoring
  • Social Sharing
  • Keyword Tracking
  • Web-Based, Cloud, SaaS
  • In Person
  • Live Online
  • Webinars
  • Documentation
  • Business Hours
  • Customizable Templates
  • Keyword Rank Tracking
  • Sentiment Analysis
  • Competitor Analysis
  • Content Management
  • Localization
  • Mobile Keywords
  • Reporting/Analytics
  • Collaboration
  • Analytics
  • Dashboard
  • Customer Engagement
  • Predictive Analytics
  • Response Management
  • SEO Management
  • Campaign Management
  • Automated Publishing
  • Brand Tracking
  • Post Scheduling

Rankings

As of 2026-10-06. Organic ranks only; sponsored placements are never ranks.

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