Milano Tattoo Parlour

Booking, client records and point of sale for tattoo studios

Milano Tattoo Parlour belongs to the Milano software family. The company describes it as a tattoo solution that streamlines booking, customer relationship management, marketing and point of sale. The wider range was built for salons, spas and retail businesses, and the tattoo version carries the same core tools into a studio. It brings appointments, client details, marketing campaigns and sales records into one system, so the front desk does not need separate tools for each job.

Calendar and reminders

The booking engine shows appointments by day, week, month or year in one condensed view. Clients can book, change or cancel an appointment through a simple interface, and staff can see at a glance how a day is filling. Text reminders go to clients ahead of their appointment, which the company says reduces no-shows. Staff can view and edit bookings from anywhere through the Milano mobile app, so a studio manager does not have to be at the front desk to adjust the schedule.

Sales tracking, reports and targets

Sales are tracked in real time. Managers can see the performance of any employee, product or service on a given date, and set sales targets to monitor results against them. The company says its reporting offers more than fifty data reports, including key performance indicators and service performance reports, and that staff productivity can be compared between team members. The reports can be used to decide which products and services to prioritize in order to grow revenue.

Clients, marketing and online sales

The software keeps customer information in one place and supports loyalty programs and rewards, reaching clients through email campaigns and text messages. Marketing tools help a studio plan new campaigns to attract new clients and keep existing ones. Milano Commerce adds an online store, so products can be sold beyond the studio itself. The system works on desktop, cloud or mobile, and the company says data is synchronized across all three so staff can use whichever interface suits them.

Milano Tattoo Parlour is the tattoo edition of Milano Software, a booking system that originally targets salons, spas and retail. It brings appointments, client records, marketing and point of sale together for tattoo businesses.

What Milano Tattoo Parlour does

• Booking engine: tracks appointments by day, week or month, and clients can book, change or cancel more simply.
• Text reminders: keeps clients informed of their next appointment to reduce no-shows.
• Client relationship management: keeps customer information in one place.
• Marketing tools: promotions and rewards through loyalty programmes, email campaigns and text messages.
• Sales tracking: reports on sales in real time, plus performance by employee, product or service, and sales targets.
• Point of sale: handles retail operations, with an online store option.

Who it works with

Tattoo studios, and the wider Milano range also serves salons, spas and retailers. Staff can manage their schedules remotely through a mobile app.

Key facts

• Platforms: desktop, cloud and mobile, kept in sync