
Direct message automation for Instagram and Messenger, aimed at creators and small brands

Braze, formerly known as Appboy, is a lifecycle engagement platform. Brands use it to send personalised messages across channels, platforms and devices. Teams build audiences and customer journeys with a drag-and-drop interface.
The platform is described as suitable for companies of all sizes. Customer stories on its site include Pizza Hut, DraftKings, Epix and BEES.
Summary written by TrustList from the business's own published information, Oct 2026.
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Braze is ranked on 3 TrustList rankings: #2 on 2 and #3 on 1.
Every ranking orders its listings by their reviews, how complete the profile is and the Trust Score. Braze has no reviews yet and 3 of the 10 profile details we look for. Where no listing on a page has been reviewed, the order follows the profiles alone.
On 2 of these it sits behind Vibes, ahead of Leanplum.
It is the only one of the 6 here listing WYSIWYG email editor and one of 2 here listing A/B testing.
Of the 6 here, 5 also cover contextual targeting and 3 also cover Analytics/ROI tracking.
It is one of 2 here listing customizable CTAs and drip campaigns.
Of the 11 here, 4 also cover Reporting/Analytics and 4 also cover android.
As of 2026-10-31. Organic ranks only; sponsored placements are never ranks. How TrustList ranks
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