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IT Service
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Electronic Signature
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24/7 (Live Rep)
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Online
OCR
Text Editor
ID Scanning
Multi-Language
Indexing
Batch Processing
Convert to PDF
Image Pre-processing
Metadata Extraction
Multiple Output Formats
Zone Selection Tool
Customer Service
Queue Management
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Alerts / Escalation
Appointment Management
Email Management
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Complaint Classification
Corrective Actions (CAPA)
Customer Complaint Tracking
Issue Tracking
Case Management
Routing
Help Desk
Ticket Management
Workflow Configuration
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Network Monitoring
Alerts / Escalation
Automated Routing
Reporting/Analytics
Email Integration
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IT Asset Management
Interaction Tracking
Macros/Templated Responses
Customizable Branding
Multi-Channel Communication
Real-time Chat
Service Level Agreement (SLA) Management
Social Media Integration
Document Storage
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Remote Access/Control
Review Management
Review Request
Social Sharing
Dashboard
Sentiment Analysis
Response Management
Campaign Management
Review Monitoring
Negative Feedback Management
Review Notification
Data Mining
Machine Learning
Data Visualization
Data Extraction
Statistical Analysis
Predictive Modeling
Fraud Detection
Linked Data Management
Semantic Search
Text Mining
Text Mining
Sentiment Analysis
Predictive Modeling
Text Analysis
Boolean Queries
Document Filtering
Graphical Data Presentation
Language Detection
Summarization
Tagging
Taxonomy Classification
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Artificial Intelligence
Process/Workflow Automation
Predictive Analytics
For Sales
Chatbot
Multi-Language
For Healthcare
For eCommerce
Virtual Personal Assistant (VPA)
Data Analysis
Storytelling
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Data Source Connectors
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Query Builder
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Customer Communications Management
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Template Management
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IVR
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Multiple Scripts
Phone Key Input
Survey Management
Text to Speech
Voice Customization
Voice Mail
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Data Entry Verification
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Mis-Keyed Variation Detection
Phonetic Variation Detection
Conversational AI Platform
Speech Synthesis
Sentiment Analysis
Reporting/Analytics
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Multi-Channel Communication
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Multi-Language
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Contextual Guidance
For Developers
Intent Recognition
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Speech Recognition
Deep Learning
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Document Classification
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Customer Engagement
Communication Management
Community Management
Content Syndication
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Analytics
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Gamification
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Churn Management
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Full Text Search
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Discussion Boards
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Learner Portal
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Training Companies
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Not Offered
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Built-in Course Authoring
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Data Extraction
Email Address Extraction
IP Address Extraction
Image Extraction
Phone Number Extraction
Pricing Extraction
Web Data Extraction
Disparate Data Collection
Document Extraction
Customer Experience
Dashboard
Sentiment Analysis
Analytics
Predictive Analytics
Negative Feedback Management
Multi-Channel Data Collection
Knowledge Management
Survey/Poll Management
Customer Segmentation
Text Analysis
Email Management
Routing
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Response Management
Canned Responses
Whitelisting/Blacklisting
Data Recovery
Email Monitoring
Queue Management
Shared Inboxes
Signature Management
Spam Blocker
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Akio.CX
