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Text Mining
Sentiment Analysis
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Text Analysis
Boolean Queries
Document Filtering
Graphical Data Presentation
Language Detection
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Taxonomy Classification
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Artificial Intelligence
Process/Workflow Automation
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For Sales
Chatbot
Multi-Language
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For eCommerce
Virtual Personal Assistant (VPA)
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Quality Assurance Management
Complaint Classification
Corrective Actions (CAPA)
Customer Complaint Tracking
Issue Tracking
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Routing
IVR
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Multiple Scripts
Phone Key Input
Survey Management
Text to Speech
Voice Customization
Voice Mail
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Data Extraction
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Image Extraction
Phone Number Extraction
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Disparate Data Collection
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Negative Feedback Management
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Content Syndication
Feedback Collection
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Gamification
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