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Remote Monitoring and Management Software
Customer Experience:Multi-Channel Data Collection
Support:Online
MSP:Backup and Recovery
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Data Capture
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Information Governance
Master Data Management
Match & Merge
Patch Management
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Alerts/Notifications
Remote Access/Control
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Custom Patches
Network Wide Management
Patch Prioritization
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Monte Carlo Simulation
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IoT
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Calibration Management
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Manufacturing
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MES
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For Healthcare
AI/Machine Learning
Modeling & Simulation
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For Education
Preventive Maintenance
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Mobile Access
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Work Order Management
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Reminders
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Corrective and Preventive Actions (CAPA)
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ISO Standards Management
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No-Code
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Customizable Dashboard
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Graphical Workflow Editor
Third Party Integrations
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24/7 (Live Rep)
Employee Monitoring
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Idle Time Monitoring
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Productivity Analysis
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Access Controls/Permissions
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Alarm Management
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Network Security
VPN
Access Control
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Activity Monitoring
Firewalls
Intrusion Detection System
Threat Response
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Business Continuity
Encryption
Backup Log
Backup Scheduling
Compression
Continuous Backup
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Local Server Options
Multiple System Support
Remote Server Options
Secure Data Storage
Web Access / Restoration
Help Desk
Reporting/Analytics
Self Service Portal
Interaction Tracking
Customizable Branding
Real-time Chat
Social Media Integration
Document Storage
Knowledge Base Management
Remote Access/Control
Ticket Management
Workflow Configuration
Call Center Management
Network Monitoring
Alerts / Escalation
Automated Routing
Email Integration
IT Asset Management
Macros/Templated Responses
Multi-Channel Communication
Service Level Agreement (SLA) Management
IT Management
License Management
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Maintenance Scheduling
Access Controls/Permissions
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Remote Access/Control
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IT Service
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Self Service Portal
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IT Asset Management
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Service Catalog
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ITSM
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Asset Tracking
Self Service Portal
Incident Management
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Configuration Management
Contract/License Management
Availability Management
Problem Management
Release & Deployment Management