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Remote Monitoring and Management Software
Customer Experience:Multi-Channel Data Collection
Network Monitoring:Network Resource Management
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Remote Access/Control
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MES
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AI/Machine Learning
Modeling & Simulation
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For Education
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Employee Monitoring
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Business Continuity
Encryption
Backup Log
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Compression
Continuous Backup
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Local Server Options
Multiple System Support
Remote Server Options
Secure Data Storage
Web Access / Restoration
Help Desk
Reporting/Analytics
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Interaction Tracking
Customizable Branding
Real-time Chat
Social Media Integration
Document Storage
Knowledge Base Management
Remote Access/Control
Ticket Management
Workflow Configuration
Call Center Management
Network Monitoring
Alerts / Escalation
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IT Asset Management
Macros/Templated Responses
Multi-Channel Communication
Service Level Agreement (SLA) Management
IT Management
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Remote Access/Control
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