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Remote Monitoring and Management Software
Customer Experience:Multi-Channel Data Collection
Remote Monitoring and Management:Network Monitoring
Help Desk:Network Monitoring
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Manufacturing
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MES
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For Healthcare
AI/Machine Learning
Modeling & Simulation
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For Education
Preventive Maintenance
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Mobile Access
Predictive Maintenance
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Work Order Management
Vendor Management
Purchase Orders
Reminders
Production Scheduling
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Corrective and Preventive Actions (CAPA)
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ISO Standards Management
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No-Code
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Customizable Dashboard
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Third Party Integrations
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Business Hours
Online
24/7 (Live Rep)
Employee Monitoring
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Idle Time Monitoring
Keystroke Recording
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Access Controls/Permissions
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Alarm Management
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Network Security
VPN
Access Control
Reporting/Analytics
Activity Monitoring
Firewalls
Intrusion Detection System
Threat Response
Vulnerability Scanning
Business Continuity
Encryption
Backup Log
Backup Scheduling
Compression
Continuous Backup
Incremental Backup
Local Server Options
Multiple System Support
Remote Server Options
Secure Data Storage
Web Access / Restoration
Help Desk
Reporting/Analytics
Self Service Portal
Interaction Tracking
Customizable Branding
Real-time Chat
Social Media Integration
Document Storage
Knowledge Base Management
Remote Access/Control
Ticket Management
Workflow Configuration
Call Center Management
Network Monitoring
Alerts / Escalation
Automated Routing
Email Integration
IT Asset Management
Macros/Templated Responses
Multi-Channel Communication
Service Level Agreement (SLA) Management
IT Management
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Maintenance Scheduling
Access Controls/Permissions
Compliance Management
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Remote Access/Control
Issue Auditing
Patch Management
IT Service
Release Management
Contract Management
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IT Asset Management
Knowledge Management
Service Catalog
Service Reporting
ITSM
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Self Service Portal
Incident Management
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Contract/License Management
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Release & Deployment Management