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Remote Monitoring and Management Software
Customer Engagement:Live Chat
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Patch Management
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Remote Access/Control
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MES
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AI/Machine Learning
Modeling & Simulation
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For Education
Preventive Maintenance
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Predictive Maintenance
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Work Order Management
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Purchase Orders
Reminders
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Corrective and Preventive Actions (CAPA)
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ISO Standards Management
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VPN
Access Control
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Activity Monitoring
Firewalls
Intrusion Detection System
Threat Response
Vulnerability Scanning
Business Continuity
Encryption
Backup Log
Backup Scheduling
Compression
Continuous Backup
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Local Server Options
Multiple System Support
Remote Server Options
Secure Data Storage
Web Access / Restoration
Help Desk
Reporting/Analytics
Self Service Portal
Interaction Tracking
Customizable Branding
Real-time Chat
Social Media Integration
Document Storage
Knowledge Base Management
Remote Access/Control
Ticket Management
Workflow Configuration
Call Center Management
Network Monitoring
Alerts / Escalation
Automated Routing
Email Integration
IT Asset Management
Macros/Templated Responses
Multi-Channel Communication
Service Level Agreement (SLA) Management
IT Management
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Remote Access/Control
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IT Service
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ITSM
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