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Artificial Intelligence
Process/Workflow Automation
Predictive Analytics
For Sales
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Multi-Language
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Virtual Personal Assistant (VPA)
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Third Party Integration
Transfers/Routing
Help Desk
Reporting/Analytics
Self Service Portal
Interaction Tracking
Customizable Branding
Real-time Chat
Social Media Integration
Document Storage
Knowledge Base Management
Remote Access/Control
Ticket Management
Workflow Configuration
Call Center Management
Network Monitoring
Alerts / Escalation
Automated Routing
Email Integration
IT Asset Management
Macros/Templated Responses
Multi-Channel Communication
Service Level Agreement (SLA) Management
Customer Service
Workflow Management
Performance Metrics
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Lead Verification/Validation
Content Marketing
Distribution Management
SEO Management
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Conversion Tracking
Social Media Management
Audience Targeting
Brand Management
Categorization/Grouping
Editorial Calendar
Multi-Channel Publishing
Publish Scheduling
Video Management
Account Based Marketing
Lead Scoring
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Engagement Monitoring
Progress Tracking
Prospecting Tools
Lead Nurturing
Customer Segmentation
Campaign Personalization
Target Account Identification
Predictive Analytics
Benchmarking
Sentiment Analysis
Data Mining
For Healthcare
AI/Machine Learning
Modeling & Simulation
Data Blending
Demand Forecasting
For Education
Personalization
A/B Testing
Contextual Targeting
Campaign Segmentation
Abandoned Cart Saver
Customer Profiles
Account Based Marketing
Behavioral Targeting
Content Analytics
Experience Management
Recommendation Engine
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Key Performance Indicators
Profitability Analysis
Publishing / Sharing
Scorecards
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Trend / Problem Indicators
Visual Analytics
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A/B Testing
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Customizable CTAs
Drip Campaigns
Dynamic Content
Landing Pages/Web Forms
Lead Scoring
Sales Intelligence
Search Marketing
Segmentation
Social Marketing
Website Visitor Tracking
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A/B Testing
Reporting/Analytics
Drip Campaigns
Dynamic Content
Landing Pages/Web Forms
List Management
Template Management
Auto-Responders
CAN SPAM Compliance
Customer Surveys
Event Triggered Email
Image Library
Mobile Optimized Emails
Subscriber Management
WYSIWYG Email Editor
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Contact Database
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Online
24/7 (Live Rep)
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iPhone / iPad