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Customizable Branding
Real-time Chat
Social Media Integration
Document Storage
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Remote Access/Control
Ticket Management
Workflow Configuration
Call Center Management
Network Monitoring
Alerts / Escalation
Automated Routing
Email Integration
IT Asset Management
Macros/Templated Responses
Multi-Channel Communication
Service Level Agreement (SLA) Management
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Workflow Management
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Self Service Portal
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Lead Capture
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Pipeline Management
Lead Database Integration
Lead Verification/Validation
Content Marketing
Distribution Management
SEO Management
Campaign Management
Conversion Tracking
Social Media Management
Audience Targeting
Brand Management
Categorization/Grouping
Editorial Calendar
Multi-Channel Publishing
Publish Scheduling
Video Management
Account Based Marketing
Lead Scoring
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Engagement Monitoring
Progress Tracking
Prospecting Tools
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Target Account Identification
Predictive Analytics
Benchmarking
Sentiment Analysis
Data Mining
For Healthcare
AI/Machine Learning
Modeling & Simulation
Data Blending
Demand Forecasting
For Education
Personalization
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Contextual Targeting
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Abandoned Cart Saver
Customer Profiles
Account Based Marketing
Behavioral Targeting
Content Analytics
Experience Management
Recommendation Engine
Website Personalization
Business Intelligence
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Ad Hoc Reports
Key Performance Indicators
Profitability Analysis
Publishing / Sharing
Scorecards
Strategic Planning
Trend / Problem Indicators
Visual Analytics
Marketing Automation
A/B Testing
Analytics/ROI Tracking
Customizable CTAs
Drip Campaigns
Dynamic Content
Landing Pages/Web Forms
Lead Scoring
Sales Intelligence
Search Marketing
Segmentation
Social Marketing
Website Visitor Tracking
Email Marketing
A/B Testing
Reporting/Analytics
Drip Campaigns
Dynamic Content
Landing Pages/Web Forms
List Management
Template Management
Auto-Responders
CAN SPAM Compliance
Customer Surveys
Event Triggered Email
Image Library
Mobile Optimized Emails
Subscriber Management
WYSIWYG Email Editor
Campaign Management
Contact Database
Email Marketing
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Event Triggered Actions
Multi-Campaign
Web Analytics
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Conversion Tracking
Goal Tracking
Keyword Tracking
Multiple Site Management
Pageview Tracking
Referral Source Tracking
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Time on Site Tracking
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Data Analysis
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Data Source Connectors
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Natural Language Search
Query Builder
Self Service Data Preparation
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Customer Experience
Dashboard
Sentiment Analysis
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Negative Feedback Management
Multi-Channel Data Collection
Knowledge Management
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Text Analysis
Customer Data Platform
Data Integration
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Predictive Modeling
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Online
24/7 (Live Rep)
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Not Offered
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Android
Installed - Mac
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Web-Based, Cloud, SaaS
iPhone / iPad