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Artificial Intelligence
Process/Workflow Automation
Predictive Analytics
For Sales
Chatbot
Multi-Language
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For eCommerce
Virtual Personal Assistant (VPA)
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Project Management
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File Sharing
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Canned Responses
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Offline Form
Proactive Chat
Screen Sharing
Third Party Integration
Transfers/Routing
Help Desk
Reporting/Analytics
Self Service Portal
Interaction Tracking
Customizable Branding
Real-time Chat
Social Media Integration
Document Storage
Knowledge Base Management
Remote Access/Control
Ticket Management
Workflow Configuration
Call Center Management
Network Monitoring
Alerts / Escalation
Automated Routing
Email Integration
IT Asset Management
Macros/Templated Responses
Multi-Channel Communication
Service Level Agreement (SLA) Management
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Data Import/Export
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Pipeline Management
Lead Database Integration
Lead Verification/Validation
Content Marketing
Distribution Management
SEO Management
Campaign Management
Conversion Tracking
Social Media Management
Audience Targeting
Brand Management
Categorization/Grouping
Editorial Calendar
Multi-Channel Publishing
Publish Scheduling
Video Management
Account Based Marketing
Lead Scoring
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Engagement Monitoring
Progress Tracking
Prospecting Tools
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Customer Segmentation
Campaign Personalization
Target Account Identification
Predictive Analytics
Benchmarking
Sentiment Analysis
Data Mining
For Healthcare
AI/Machine Learning
Modeling & Simulation
Data Blending
Demand Forecasting
For Education
Personalization
A/B Testing
Contextual Targeting
Campaign Segmentation
Abandoned Cart Saver
Customer Profiles
Account Based Marketing
Behavioral Targeting
Content Analytics
Experience Management
Recommendation Engine
Website Personalization
Business Intelligence
Dashboard
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Performance Metrics
Predictive Analytics
Ad Hoc Reports
Key Performance Indicators
Profitability Analysis
Publishing / Sharing
Scorecards
Strategic Planning
Trend / Problem Indicators
Visual Analytics
Marketing Automation
A/B Testing
Analytics/ROI Tracking
Customizable CTAs
Drip Campaigns
Dynamic Content
Landing Pages/Web Forms
Lead Scoring
Sales Intelligence
Search Marketing
Segmentation
Social Marketing
Website Visitor Tracking
Email Marketing
A/B Testing
Reporting/Analytics
Drip Campaigns
Dynamic Content
Landing Pages/Web Forms
List Management
Template Management
Auto-Responders
CAN SPAM Compliance
Customer Surveys
Event Triggered Email
Image Library
Mobile Optimized Emails
Subscriber Management
WYSIWYG Email Editor
Campaign Management
Contact Database
Email Marketing
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Channel Management
Event Triggered Actions
Multi-Campaign
Web Analytics
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Multiple Site Management
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Data Analysis
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Reporting/Analytics
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Query Builder
Self Service Data Preparation
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Negative Feedback Management
Multi-Channel Data Collection
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Text Analysis
Customer Data Platform
Data Integration
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Online
24/7 (Live Rep)
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iPhone / iPad