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Application Performance Management Software
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Database Management
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Multiple Programming Languages Supported
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Application Performance Management
Baseline Manager
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Trace individual transactions
Network Monitoring
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Bandwidth Monitoring
IP Address Monitoring
Internet Usage Monitoring
Network Diagnosis
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SLA Monitoring
Server Monitoring
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Web Traffic Reporting
Application Development
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No-Code
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Code Refactoring
Data Modeling
Debugging
Mobile Development
Source Control
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Website Monitoring
Maintenance Scheduling
Performance Metrics
Alerts/Notifications
Real Time Monitoring
Transaction Monitoring
Availability Testing
Event Logs
FTP Monitoring
Mail Server Monitoring
Uptime Reporting
Business Continuity
Encryption
Backup Log
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Continuous Backup
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Local Server Options
Multiple System Support
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Secure Data Storage
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Reporting/Analytics
Campaign Management
Real-time Chat
Queue Management
Escalation Management
Call Logging
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Call Scripting
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Progressive Dialer
Customer Service
Workflow Management
Performance Metrics
Self Service Portal
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Social Media Integration
Live Chat
Queue Management
Call Center Management
Alerts / Escalation
Appointment Management
Email Management
Knowledge Base
Virtual Assistant
Forms Automation
Version Control
Drag & Drop
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Access Controls/Permissions
Archiving & Retention
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Full Text Search
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Document Storage
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Remote Access/Control
Ticket Management
Workflow Configuration
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Network Monitoring
Alerts / Escalation
Automated Routing
Email Integration
IT Asset Management
Macros/Templated Responses
Multi-Channel Communication
Service Level Agreement (SLA) Management
IT Asset Management
Inventory Management
Maintenance Management
Cost Tracking
Supplier Management
Audit Management
Compliance Tracking
Configuration Management
Contract/License Management
Procurement Management
Requisition Management
IT Management
License Management
Inventory Management
Maintenance Scheduling
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Compliance Management
Capacity Management
Remote Access/Control
Issue Auditing
Patch Management
IT Service
Release Management
Contract Management
Self Service Portal
Incident Management
Ticket Management
IT Asset Management
Knowledge Management
Service Catalog
Service Reporting
ITSM
Project Management
Asset Tracking
Self Service Portal
Incident Management
Change Management
Configuration Management
Contract/License Management
Availability Management
Problem Management
Release & Deployment Management
Issue Tracking
Project Management
Task Management
Dashboard
Knowledge Base Management
Assignment Management
Escalation Management
Issue Auditing
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Recurring Issues
Knowledge Management
Content Management
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Knowledge Base Management
Cataloging/Categorization
Decision Tree