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Database Management:Multiple Programming Languages Supported
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Issue Tracking:Assignment Management
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Multiple Programming Languages Supported
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Application Performance Management
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Mail Server Monitoring
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Escalation Management
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Workflow Management
Performance Metrics
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Social Media Integration
Live Chat
Queue Management
Call Center Management
Alerts / Escalation
Appointment Management
Email Management
Knowledge Base
Virtual Assistant
Forms Automation
Version Control
Drag & Drop
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Full Text Search
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Service Level Agreement (SLA) Management
IT Asset Management
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Audit Management
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Configuration Management
Contract/License Management
Procurement Management
Requisition Management
IT Management
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IT Service
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ITSM
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Escalation Management
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Knowledge Management
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Cataloging/Categorization
Decision Tree