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Database Management
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Multiple Programming Languages Supported
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Workflow Management
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Queue Management
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Alerts / Escalation
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Knowledge Base
Virtual Assistant
Forms Automation
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Drag & Drop
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Email Integration
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Macros/Templated Responses
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Service Level Agreement (SLA) Management
IT Asset Management
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Audit Management
Compliance Tracking
Configuration Management
Contract/License Management
Procurement Management
Requisition Management
IT Management
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ITSM
Project Management
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Issue Tracking
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