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Data Mobility
Desktop Virtualization
Namespace Management
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Audit Trail
Sarbanes-Oxley Compliance
Behavior-Based Acceleration
Cross Reference System
Device Auto Discovery
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Import/Export Data
JCL Management
Multi-Platform
Multi-User
Power Management
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Automatic Approval
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Automatic Scans
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Network Wide Management
Patch Prioritization
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Reporting
Drag & Drop
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Customizable Dashboard
Data Source Connectors
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Financial Reporting
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OLAP
Report Export
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Database Management
NoSQL
Mobile Access
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Data Migration
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Multiple Programming Languages Supported
Performance Analysis
Relational
Virtualization
IoT
Data Management
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Prototyping
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Big Data Analytics
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Application Performance Management
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Trace individual transactions
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Code Refactoring
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Source Control
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Transaction Monitoring
Availability Testing
Event Logs
FTP Monitoring
Mail Server Monitoring
Uptime Reporting
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Encryption
Backup Log
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Local Server Options
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Reporting/Analytics
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Real-time Chat
Queue Management
Escalation Management
Call Logging
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Call Scripting
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Outbound Call Center
Progressive Dialer
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Workflow Management
Performance Metrics
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Surveys & Feedback
Social Media Integration
Live Chat
Queue Management
Call Center Management
Alerts / Escalation
Appointment Management
Email Management
Knowledge Base
Virtual Assistant
Forms Automation
Version Control
Drag & Drop
Forms Creation & Design
Access Controls/Permissions
Archiving & Retention
Collaboration
Full Text Search
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Interaction Tracking
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Document Storage
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Remote Access/Control
Ticket Management
Workflow Configuration
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Network Monitoring
Alerts / Escalation
Automated Routing
Email Integration
IT Asset Management
Macros/Templated Responses
Multi-Channel Communication
Service Level Agreement (SLA) Management
IT Asset Management
Inventory Management
Maintenance Management
Cost Tracking
Supplier Management
Audit Management
Compliance Tracking
Configuration Management
Contract/License Management
Procurement Management
Requisition Management
IT Management
License Management
Inventory Management
Maintenance Scheduling
Access Controls/Permissions
Compliance Management
Capacity Management
Remote Access/Control
Issue Auditing
Patch Management
IT Service
Release Management
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Self Service Portal
Incident Management
Ticket Management
IT Asset Management
Knowledge Management
Service Catalog
Service Reporting
ITSM
Project Management
Asset Tracking
Self Service Portal
Incident Management
Change Management
Configuration Management
Contract/License Management
Availability Management
Problem Management
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Issue Tracking
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Cataloging/Categorization
Decision Tree